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- How can I contact Phenom Club?
You can reach us via email at Hello@phenom.club. We strive to respond to all inquiries within 24 hours.
- When are posts about sports games published?
Game posts are usually published 1 to 2 hours before the scheduled start time.
- Are refunds available?
We do not offer refunds. However, you can cancel your membership at any time.
- What sports does Phenom Club cover?
We provide play and advisement on Basketball, American Football, Baseball, and Hockey.
- Do I need a membership to access your services?
Yes, Phenom Club is membership-based. You can sign up for free trials or opt for premium membership for exclusive benefits.
- What types of memberships do you offer?
We offer free trials, per week, 2 weeks, monthly memberships, and premium packages tailored to meet your needs.
- How can I cancel my membership?
You can cancel your membership anytime through your account settings or by contacting us at Hello@phenom.club
- Can I upgrade my membership?
Yes, you can upgrade to a premium membership at any time to unlock additional features and services.
- Is there a guarantee on the accuracy of your sports advisement?
While we take pride in delivering well-researched and expert advice, sports outcomes are inherently unpredictable.
- Do you cover international sports?
Currently, we specialize in U.S.-based sports, but we may expand into international sports in the future.
- How can I stay updated on new features or offerings?
Subscribe to our newsletter or follow us on social media for the latest updates and announcements.
- Can I access Phenom Club on mobile devices?
Absolutely! Our platform is optimized for desktops, tablets, and smartphones.
- What payment methods are accepted for memberships?
We accept major credit cards and online payment platforms such as PayPal.
- Are there exclusive benefits for premium members?
Premium members enjoy access to additional game insights, in-depth analytics, and early content releases.
- Can I suggest new features or sports to be included?
We value member input! Feel free to share your suggestions by emailing us at Hello@phenom.club
